RejuvaCure Shipping and DeliveryUpdated 12 days ago
The RejuvaCure™ Infrared Sauna ships via freight courier due to its size and weight. Here is what to expect during the delivery process and how to prepare.
How is the RejuvaCure delivered?
The RejuvaCure is delivered via freight courier. The specific carrier will vary depending on your location. Delivery typically arrives within 10–14 business days. The carrier will contact you directly to schedule a delivery appointment window that works for you.
Is express shipping available for the RejuvaCure?
No. Express shipping is not available for the RejuvaCure. All orders ship via freight courier, which requires scheduling a delivery appointment in advance.
Why is a phone number required for my order?
A valid phone number is required for freight delivery. The carrier will typically call you the day before your scheduled delivery to confirm the exact delivery time. Please ensure the phone number on your order is current. If it needs to be updated, contact us as soon as possible at [email protected].
Can I cancel my RejuvaCure order after it has shipped?
We will do our best to coordinate with the carrier to cancel an in-transit shipment, but we cannot guarantee success. Please contact us immediately at [email protected] if you need to cancel after shipment.
What should I do if I notice damage upon delivery?
You have the right to refuse delivery if you notice visible damage to the packaging or product caused during transit. Inspect the shipment before signing off, and note any damage with the delivery driver.
Are there additional charges if the item is returned by the freight carrier?
Yes. If the freight carrier returns the item due to reasons other than damage — such as an inaccurate address, incorrect contact information, or missed delivery appointments — supplementary charges for shipping and storage may apply. Please ensure your delivery details are accurate at time of order.